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Office hours
Phone Call: +1 213 512 7184
USA: Mon-Fri, 9am - 5pm (PST)
Closed on weekends and holidays.
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FREQUENTLY ASKED QUESTIONS
Yes! This is the official online store and brand hub for Chinrose® tools (TSDR US Registration Number: 6516897). All products sold here are 100% authentic, covered by our global warranty, and designed by the Chinrose engineering team. Beware of unauthorized sellers.
Yes. We are a factory-based brand. All of our specialized equipment is manufactured at our own facility, Foshan Laoniu Tools Co., Ltd. We maintain strict quality control through a robust product inspection process and hold several international management and safety certifications, including: ISO9001:2015, CE, EAC Certification...
By owning the factory, we ensure that every tool meets our high standards before it reaches our customers worldwide. You can view our factory profile here for more details on our production capabilities.
US orders: Orders are processed and shipped from our US warehouse in CA, Monday- Friday, 8am- 5pm.
EU orders: We handle orders through our CZ warehouse in JENEČ.
All available orders: Within 10-15 business days.
All orders ship via certifed carriers (DHL, FedEx, UPS or local postal networks) for optimal delivery.
We accept all major credit/debit cards, and PayPal.
All Chinrose products come with at lease a one-year limited warranty against manufacturing defects.
