Shipping policy

Thank you for shopping with Chinrose! We are committed to delivering your orders as quickly and efficiently as possible. Below you will find our shipping procedures and the locations of our global distribution centers.

1. Shipping Rates

Shipping fees are not fixed and vary based on the destination country and the specific products in your order (weight and dimensions).

  • United States: All orders shipping to the US are Free.
  • Other Regions: To determine the exact shipping cost, please refer to the shipping calculator on the specific product page or at the checkout screen.
  • The final shipping fee will be displayed before you complete your purchase.

2. Delivery Timeframes

We aim to get your products to you as fast as possible.

  • Estimated Delivery: Approximately 10 business days.

  • Please note that delivery times are estimates and may vary due to external factors such as customs processing, holidays, or remote delivery locations.

3. Our Shipping Carriers

To ensure your package arrives safely and on time, we partner with the world’s leading logistics providers. Your order will be shipped via one of the following carriers:

  • DHL

  • UPS

  • GLS

  • PPL

  • ...and many other trusted global networks.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your tracking number. You can use this number on the respective carrier’s website to monitor your shipment's progress in real-time.

5. Global Warehouse Locations

To minimize transit times, your order is dispatched from one of our strategic hubs based on inventory availability and your delivery address:

  • European Hub (CZ): Located in Jeneč, Czech Republic, our EU facility serves as a central gateway for rapid distribution across Continental Europe and the UK.

  • North American Hub (US): Situated in Fontana, California, our US facility leverages its proximity to major West Coast ports to ensure efficient shipping across the United States